For a long time - I can't remember exactly; probably sometime in the late-90s - Del Taco's Grilled Chicken Tacos have been my favorite fast food item. The above picture is from Del Taco's website. And that's pretty much what they look like: Chopped, grilled chicken with secret sauce, lettuce, and cheese.
Here is what they look like at the better Del Taco locations. (This one was in Rio Rancho, northwest of Albuquerque.)
They have a similar photo on the posters at the restaurants.
But at some of the newer locations, this is what you receive: shredded chicken. This is NOT grilled chicken!
I would be willing to bet this chicken isn't grilled from raw at the restaurant, that's it's bought pre-cooked in giant vacuum-sealed bags.
It's false advertising and I fucking hate it. I have been to two different locations in the last year - both have opened relatively recently - that used this shredded chicken.
I wrote a letter to Del Taco asking why they allow franchises to use this shitty chicken.
They did not answer me but they DID send me a $7.50 gift card.
Which is something, I guess.
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